Vinten
A Vitec Group brand
Vitec Group Websites

 

SERVICE & SUPPORT

Exclusive to the UK, France and Germany: Protect your investment with a Vinten Extended Warranty
An introductory scheme in the UK, France and Germany has now been launched, bringing market-leading servicing packages to Vinten equipment owners. Choose the level of cover that fits your needs and feel confident that your camera heads and tripods will be handled by Vinten experts without the worry of a significant servicing bill.

So sure are we of Vinten’s quality, our Extended Warranty packages provide up to 6 years’ cover on a new product, something no-one else can match.

So, how can we help?

Why do I need an Extended Warranty?
Vinten’s innovative camera support equipment is built to last.

It is also put to work in some extreme conditions, helping camera professionals shoot astonishing images without compromise. These working conditions can eventually leave even the finest engineered equipment performing below par.

By investing in an extended warranty you can carry on working your camera heads and tripods as hard as you always have done and feel confident that, whenever you need us, Vinten servicing experts are there to return your equipment to optimum performance levels.

Other benefits include:

A fixed annual cost, so no unexpected servicing bills

  • Unlimited servicing and labour
  • Multiple services per year if required
  • Access to preferential shipping rates
  • Expert written examination reports for insurance claims

Protecting Your Investment
You’ve made the choice to invest in years of enjoyment from a premium Vinten product. By protecting it with a Vinten Extended Warranty package you are ensuring less downtime, pre-emptive maintenance and an even longer lifespan. 100% confidence in your equipment, something no cheap alternative could ever hope to match.

Have you heard of Refresh?
An alternative to an annual warranty package, Refresh is booked just when you need it and is the ideal option if your tripods and heads are handled by multiple users or have been operated in particularly harsh environmental conditions. Professional inspection is followed by thorough cleaning to restore performance levels and extend product lifespan.
Find out more here.

What if I’m not in the UK, France or Germany?
The introductory scheme will be extended to all our customers as soon as possible. If you are not in one of the introductory countries, but are interested in an extended warranty for your Vinten camera supports please register your details so that we can keep you informed.

In the meantime, all our customers are supported by a global network of Service Centres who provide expert advice and can undertake servicing and repair work.

All new Vinten equipment is supplied with a one year guarantee and, by simply registering your new product here, you will receive a second year of warranty, free of charge.

Now open!
Our parts store provides the spare part kits for you to buy direct. Click here now
 

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