A Vitec Group brand

Vinten™
A Vitec Group brand

 

EXTENDED WARRANTY & REFRESH PACKAGES

If you’re deciding which package to opt for, the details below will help guide you.

Alternatively, you can download the individual Sevice Package documents for Premium Warranty, Value Warranty, Refresh for Camera Heads and Refresh for Tripods.

Premium Warranty Package
Do you want complete peace of mind? Then our Premium Warranty package is for you:

  • Unique to Vinten’s Premium Extended Warranty we will repair or replace any part that, through wear and tear, adversely affects the performance of your equipment
  • Unlimited repair or replacement of faulty parts
  • Unlimited labour
  • Unlimited number of services
  • Examination report on level of repair and condition
  • Preferential rates for shipping to your nearest Service Centre
  • Inclusive return shipping costs to country of origin
  • Updated Warranty Certificate detailing work carried out, providing valuable information when re-selling equipment
  • Work undertaken by Vinten service specialists
  • Insurance report, if required, for repair costs as a result of accidental damage
  • 1 and 3 year cover periods available
  • Discounted rate for a pre-paid 3 year period

Conditions:

  • Can be purchased if product is less than 4 years old
  • If product is 4 years old, a maximum of 2 years’ cover can be purchased
  • If purchased outside the free warranty period, the product will require a chargeable pre-service

For pricing click here


Value Warranty Package
Want to avoid a large servicing bill, but don’t need a fully inclusive package? Then choose our Value Warranty option. This includes all the benefits of the Premium Warranty Package apart from wear and tear cover.

    For pricing click here


Refresh Service Package
For camera heads and tripods with multiple owners, worked in harsh environments or exposed to corrosive elements such as sand, our unique Refresh Service is the perfect solution to retain performance and product lifespan:

  • Thorough external and internal cleaning service for heads and tripods
  • Return your camera head or tripod to good working condition after shooting in harsh environments
  • Maintain quality of equipment operated by inexperienced or multiple users
  • Pay as you go – simply buy a Refresh Service any time you need one
  • Examination report provided on level of repair and condition
  • Insurance report, if required, for repair costs as a result of accidental damage
  • Preferential rates for shipping to your nearest Service Centre
  • Fixed price of £200 per Refresh service + VAT per head and £100 per Refresh + VAT per tripod


Made your decision?
Buy an Extended Warranty or Refresh Service

Still not sure?
Take a look behind the scenes in a Vinten Service Workshop

To read the full Terms and Conditions click here
 

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